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PSCU Contact Center - PHX - October in Phoenix, AZ at Skybridge Resources, LLC

Date Posted: 9/12/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Phoenix, AZ
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    9/12/2018

Job Description

Job Summary for Call Center Representative

The Customer Service Representative is the first point of contact for customers, taking calls regarding general account questions and resolving or escalating to the correct internal team.

Responsibilities and Duties for Call Center Representative

  • Utilizing multiple internal systems to give customers information on accounts.
  • Strong customer service skills necessary

Qualifications and Skills for Call Center Representative

  • High school diploma / GED required
  • Superior customer service and computer skills require

Benefits of Call Center Representative

  • Spanish bilingual pay differential
  • A warm and inviting work environment in a state-of-the-art, gorgeous campus with many amenities.
  • A schedule that fits your life.
  • Endless training opportunities where you can pursue learning, share knowledge, and perform at your best.
  • A career where you have the ability to move in to other roles with increased pay after three months of service.
  • Competitive wages, including shift differentials, and quarterly bonus incentives.
  • Comprehensive benefits plan with multiple options.
  • Generous PTO, paid holidays, and sick time.
  • 401(k) with company match.
  • College tuition program.
  • Full gym access, free to all employees.
  • Free coffee, tea, and fresh fruits daily.
  • Fun company wide, family friendly events.
  • No cold calls !

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