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Network Operations Engineer in Marietta, GA at SkyBridge Resources, LLC

Date Posted: 5/11/2019

Job Snapshot

Job Description

Seeking a  Network Operations Engineer -  Scope of Services  

Responsibilities of Network Operations Engineer are the following:

The Network Operations Engineer position will be responsible for monitoring onsite and remotely, the airport’s critical network infrastructure and attached components; troubleshooting, & performing preventive maintenance on a SONET OC-192 fiber-optic backbone & wireless system that operates 24 hours a day, 7 days a week. Because of the 24x7 operational periods of the fiber & wireless systems, the selected candidate will be required to work rotating shifts, frequent overtime & holidays as needed. Day-to-day activities will include monitoring & reviewing incoming SNMP traps, base-lining “normal” traffic patterns/utilization, investigating network abnormalities, performing MAC (Moves, Adds, Changes) as needed, provisioning circuits, providing tier-1 phone support to both internal & external customers, acting as liaison between customers & tier-2 or above engineers, & dispatching engineers/technicians as needed.

Experience required of Network Operations Engineer

 5-10 years IT experience (NOC/SOC preferred), providing Cisco networks & server management support for internal & external customers 

  • Experience interfacing with vendor or 3rd party Network Operations Centers, internal customers & external customers 
  • Experience with network monitoring systems & helpdesk/trouble ticketing systems
  • Knowledge troubleshooting with network protocol analysis software such as Wireshark, PCAP-ng and/or Ekahau.
  • Familiarity of RF spectrum analyzers such as Wi-Spy and Fluke
  • Knowledge of Ipswitch What’s Up-Gold and Manage Engine monitoring tools a plus
  • Knowledge of Cisco Wireless Controllers, Cisco Prime & APs

 Technical Skills Required of Network Operations Engineer: 

  • Experience with proactively ensuring network, server & environmental infrastructure is available & secure 
  • Ability to logically troubleshoot & evaluate connectivity issues end-to-end
  • Thorough knowledge & understanding of TCP/IP network technologies 
  • Familiar with Windows Domain, Active Directory, DNS, Telnet, DHCP, FTP, SSL
  • Familiar with security standards ISO-9001/TL, 27001, & ITIL certified a plus 
  • Strong Cisco Switching & Routing background with understanding of (OSPF, BGP, EIGRP, RIP)
  • Basic knowledge of TACACS+ & RADIUS

Non-Technical Skill(s) of Network Operations Engineer: The applicant must be able to manage multiple projects and/or tasks concurrently. Must be a self-starter & be able to use own judgment/initiative to undertake activities with minimal supervision. The Candidate must also have excellent oral & written communications skills as well as the ability to work alone or within a team environment. 

Organizational Expectations of Network Operations Engineer: The successful candidate must be able to work collaboratively with others to achieve team & organizational goals; prioritize projects and/or tasks; provide constructive input to achieve team goals; deliver a customer-focused, responsive service to customers; support efforts to enhance business efficiency & effectiveness; demonstrate a positive, “can-do” attitude; respond constructively to new information, changing conditions, & unexpected obstacles

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